Shipping and Exchange Policy
Shipping and Exchange Policy
At Tanauri, we aim to deliver your orders with care and clarity. Please read our shipping and exchange policy carefully before placing an order.
📦 Shipping Policy
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Orders are processed within 24–48 business hours after confirmation
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Delivery timelines typically range between 3–7 business days, depending on location
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Shipping timelines may vary during sales, festive periods, or unforeseen circumstances
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Once shipped, tracking details will be shared via SMS or email
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Tanauri currently ships across India
🚚 Delivery Partners
We work with trusted courier partners to ensure timely and safe delivery of your orders.
🔄 Exchange Policy
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Exchanges are allowed only for size or defective items
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Exchange requests must be raised within 7 Days of delivery
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Items must be unused, unwashed, and returned with original tags and packaging intact
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Exchanges are subject to product availability
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Only one exchange per order is permitted
❌ No Exchange / Return Cases
Exchanges will not be accepted for:
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Items damaged due to misuse, washing, or improper handling
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Requests raised after the allowed time window
💰 Refund Policy
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Tanauri currently does not offer refunds
📩 How to Raise an Exchange Request
Please email us at Tanauri.in@gmail,com with:
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Order ID
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Reason for exchange
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Clear images (in case of defect or damage)
Our support team will respond within 24–48 business hours.
🧵 Product Disclaimer
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Slight variations in color and design may occur due to photography, lighting, or handcrafted detailing
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Such variations are not considered defects